Mafraq Traffic Department: Location, Services, Timings & Contact
Mafraq Traffic Department is a traffic service facility that works under Abu Dhabi Police in the Baniyas area. It is situated on Sheikh Maktoum Bin Rashid Road, Bawabat Al Sharq, and offers drivers, vehicle owners, and other road users traffic-related services. The latest location record on the phone gives the telephone number as 02 513 6900.
The department is a part of the broader Abu Dhabi Police traffic and patrol system. The External Roads Traffic Division (Al Mafraq) of the Abu Dhabi Police is mentioned in official police documents regarding traffic and road safety.
The most crucial factor is for visitors to know which service to take before coming to a destination prior to their visit. Certain traffic transactions can be fulfilled via the digital government channel, and other transactions may need a trip to the office.
Where Is the Traffic Department Located?
The department is located in Bawabat Al Sharq in Baniyas.
Currently, the listed address is:
Rua Sheikh Maktoum Bin Rashid
Baniyas – Bawabat Al Sharq
Abu Dhabi
The position of the department along a main road allows the residents of Baniyas and the surrounding community to access the department.
Using only the area name is preferable when using a current navigation map application rather than searching just by department name.
Mafraq Traffic Department Contact Number

The most popular telephone number is:
02 513 6900
This number has always been tied to the traffic department by current business directories and location records. A second current map that lists indicates 02 513 6905, which is slightly different from the above listing. As a result of this difference, it is recommended to call the main Abu Dhabi Police contact number before travelling to verify the appropriate service/branch if necessary.
Working Hours
There are currently different operating schedules posted online for the department.
| Source | Published Hours |
| Current map listing | Monday–Thursday: 7:30 AM–3:00 PM; Friday: 7:00 AM–11:30 AM |
| Other business listings | Sunday–Thursday: 7:00 AM–10:00 PM |
| Other directories | Different schedules are also published |
Given this conflicting information, I am unable to confirm one working timetable of use as the official current timetable.
Also, there may be changes in working hours during the public holidays as well as during Ramadan and other special times. Check the current hours of operation with Abu Dhabi Police before traveling if the visit is time-sensitive.
What Services Are Available?
Typically, traffic departments deal with administrative details regarding vehicles and drivers.
The current services and activities identified by the branch and Abu Dhabi Police traffic system include:
- Vehicle registration
- Vehicle registration renewal
- Driver licensing services
- Traffic fine enquiries
- Traffic fine settlement
- Vehicle ownership-related procedures
- Accident-related documentation
- Services for traffic regulation and road safety.
These services may be provided in the overall traffic system, but not necessarily daily at a single counter. Be sure to confirm the exact service before visiting, as it may need to be inspected, require certain paperwork, or be done online.
Vehicle Registration
One of the primary uses of traffic service centres is vehicle registration.
This can take place in:
- Valid identification
- Vehicle ownership documents
- Insurance
- Inspection of vehicles, if necessary
- The payment of the applicable fees
- Any missing requirements will be resolved during settlement.
The requirements vary by the type of registration transaction. For instance, renewal requirements may be different than those of new registration or ownership transfer.
Vehicle Registration Renewal
Another common traffic transaction is the renewal of a vehicle. Vehicle owners should determine if they need an inspection and if there are outstanding fines or other restrictions before beginning the renewal process.
Some renewal procedures are easier with digital services, and it is advisable to check Abu Dhabi Police online channels before visiting the police station in person. This can save time if the necessary transaction doesn’t require a physical appointment.
Vehicle Ownership Transfer
Transfer of ownership is needed when a registered vehicle is sold. Typically, this entails establishing the identity of the vehicle and parties and preparing the necessary governmental paperwork.
Before going to a traffic service centre, buyers and sellers need to ensure that:
- Identification documents are available.
- The insurance requirements are fulfilled.
- Outstanding fines are handled.
- The vehicle is compliant with the relevant transfer requirements.
- All necessary inspections are made.
Specific needs may vary depending on the specific vehicle and ownership circumstances.
Traffic Fines
Another popular area where motorists look to traffic department information is for traffic fine details. Fines should be first verified via the relevant official government website.
Sometimes, it may not be necessary to go to the branch if it is something that can be solved online. In case of any dispute, objection, or issue under any specific violation, motorists are required to adhere to the official procedure and not unofficial agents/websites.
Can Traffic Fines Be Paid Online?
There are several transactions related to traffic that can be completed via digital government services. Up-to-date departmental information suggests that Internet traffic-fine inquiry and payment are possible.
The specifics of the online process vary from authority to authority. This is significant as the fine could have to be dealt with in the formal system of another emirate or authority.
Driver’s Licence Services
Driver licensing is a component of a traffic service system.
Depending on the transaction, drivers can require services to take care of:
- Licence renewal
- Driving-file information
- Licence documentation
- Other administrative aspects relating to drivers
It is best to ask in advance if the specific service is offered online.
This is particularly beneficial for straightforward renewals or inquiries where a physical check is not necessary.
Vehicle Inspection
Technical inspections are required for some car deals. Under the circumstances of the vehicle and the circumstances, inspection may be required for certain registration, renewal, or ownership requirements.
It is a common error to assume that the assumption of all inspection and vehicle-testing requirements are done at the same traffic counter. If inspection is required, be sure to check the testing procedure and location before traveling in the event of a transaction.
Accident-Related Services
Road traffic accident documentation is also a part of the traffic authority’s responsibilities. The traffic system handles the management of accidents and administrative procedures, as part of Abu Dhabi Police. Traffic divisions are also involved in the management of traffic accidents and activities relating to road safety, according to official Abu Dhabi Police records.
In the case of injuries, or if there is an immediate risk of an accident, the priority is to contact emergency services.
Routine documentation or follow-up procedures should then be carried out via the formal traffic channels.
Traffic Safety and Road Management

The traffic department does more than just fill out paperwork. The Traffic and Patrols Directorate at Abu Dhabi Police is responsible for regulating traffic and monitoring and enforcing road safety.
According to official documents, the External Roads Traffic Division in Al Mafraq is a part of the traffic system of the broader road network.
The department is thus part of a larger system including:
- Traffic enforcement
- Road safety
- Traffic education
- Accident response
- External road monitoring
- Licensing of drivers and vehicles
Role of Al Mafraq in the Traffic Network
The significance of the Mafraq area is related to the importance of the roads serving the communities in the rest of Abu Dhabi. The External Roads Traffic Division (Al Mafraq) has always been part of the Abu Dhabi Police traffic and patrol organisation.
This is not an ordinary paper counter department. It is linked to the wider traffic management for road safety and overall traffic control on external roadways.
Traffic Education
Road traffic and traffic control authorities are also responsible for educating motorists. The traffic-education patrol has existed for years with Abu Dhabi Police, which has been tasked with giving messages about safe driving to motorists. The initiatives are part of a broader effort to enhance traffic safety, according to official records.
Traffic education is essential as enforcement is not enough to stop all road crashes. Road monitoring and responsible driving, plus public awareness campaigns, help to make roads safer.
Digital Traffic Services
Online services are moving from offline traffic administration.
The department has up-to-date information on services available to motorists via digital means, including:
- Traffic fine payments
- Vehicle registration renewal
- Licence-related services
- Traffic information
The availability of any specific service online may vary, so please check the Abu Dhabi Police official platform before visiting the centres.
Documents to Carry
The documents needed vary according to the service. When making a car transaction, it makes sense to have the following:
- Emirates ID
- Vehicle registration information
- Insurance documents
- Ownership documents
- Inspection documents (where applicable)
- Documents related to commercial vehicles.
Don’t assume this is an exhaustive list of all services.
Be sure to check official requirements for the actual transaction.
Who Uses This Traffic Centre?
The facility can be relevant to:
- Private vehicle owners
- Drivers
- Commercial vehicle operators
- People who buy and sell cars.People who purchase or sell cars.
- Individuals who have to pay traffic tickets
- Those working on licensing arrangements
- Individuals with Traffic (Motor Vehicle) related documentation needs
The exact nature of the service to be rendered will depend on the transaction and internal procedures at Abu Dhabi Police.
How to Reach the Location
The department is situated on Sheikh Maktoum Bin Rashid Road/Baniyas East/Bawabat Al Sharq. Using a live navigation app is the easiest solution for drivers to get to the right entry.
Road access from surrounding areas – travel time is dependent upon traffic. When travelling for an appointment or time-sensitive transaction, allow extra time for traffic and parking.
Public Transport
There is public transport in the wider area of Baniyas. The actual bus route and stop that is closest to the department may be subject to change, however, and current information on the bus route should be checked with Abu Dhabi Mobility before travelling.
If you are in charge of car papers or you are visiting for a vital transaction, you might prefer to take a taxi or private vehicle.
Parking
Vehicles should be parked in the designated parking areas around the government facility. Demand for parking may change during peak times.
It’s preferable to show up early and assume that a space will be made available near the front.
Mafraq Traffic Department vs Abu Dhabi Police
The traffic department is a part of the Abu Dhabi Police system. It is not thus a private entity.
The Traffic and Patrols Directorate of Abu Dhabi Police is responsible for traffic-related duties throughout the emirate, comprising specialised units and external-road traffic duties. This is helpful if you are looking for a website that offers online services since official traffic transactions are associated with the Abu Dhabi Police.
Before You Visit
Before you leave, you can save a lot of time with a quick check.
Check the Exact Service
Determine if you need to register, renew, transfer ownership, pay fines, get licensed, or need another service.
Check Online Availability
There are some traffic transactions that can be done using digital means.
Prepare Your Documents
Have your Emirates ID and vehicle-related documents with you.
Confirm the Timings
There are conflicting third-party listings on the hours that the physical centre is open, so please check before travelling.
Check the Correct Authority
Ensure that the transaction is part of the Abu Dhabi traffic system.
This is particularly useful in the case of an issuance from another emirate.
Important Information About the Timings
The physical branch listed is different from the online listings at this time.
Some current listings list 7:00 AM to 10:00 PM, and another current map listing 7:30 AM to 3:00 PM on Monday – Thursday and 7:00 AM to 11:30 AM on Friday.
I am unable to confirm the exact current official counter schedule from an Abu Dhabi police page, so there is no point in publishing one of these schedules as an official schedule. This will be especially important for those traveling from another area.
Conclusion
The Mafraq Traffic Department plays a vital role in the traffic and patrol system of Baniyas and the Al Mafraq region. It is situated on Sheikh Maktoum Bin Rashid Road, which offers easy access for drivers and vehicle owners who require government traffic services.
It’s not just for car registration. The broad traffic system encompasses road safety, traffic enforcement, accident-related work, traffic education, and vehicle and driver administration. In fact, Abu Dhabi Police have their own records that state that the External Roads Traffic Division, Al Mafraq, falls under the umbrella of this.
When visiting the branch, it is best to find out exactly what services are available online first, and then get all the necessary documents and ensure that the branch is open before going. That’s particularly significant as there’s conflicting information about the physical centre’s opening hours on current public listings, and I’m not claiming one to be the definitive official.
Frequently Asked Questions
Where is the Mafraq Traffic Department located?
It is on Sheikh Maktoum Bin Rashid Road, Baniyas, Bawabat Al Sharq, Abu Dhabi.
What is the contact number?
The commonly listed number is 02 513 6900.
What services are available?
Services relate to vehicle and driver registration services, licensing services, and other vehicle and driver services, including traffic fines.
Can I pay traffic fines online?
Certain traffic-fine services are eligible to be processed digitally, yes. Yes, certain traffic-fine services are eligible for digital processing.
Does vehicle registration require inspection?
Some registration and renewal transactions are subject to inspection. This is determined by the vehicle and transaction.
What are the opening hours?
The listings currently on the web disagree. No current official timetable is available, but please check before visiting.
Is the department operated by Abu Dhabi Police?
Yes. It is an integral part of the traffic system of Abu Dhabi Police.






